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Questions about becoming a customer?
Service Concerns
Items we will come back and redo the same day or the next day if we know within 24 hours.
Clumps of grass showing
Skipped backyard
Missed some areas
Poor edging
Items we will ask the crew to do the next trip
Did not close gate
Did not lock the gate
Change mowing direction each trip
Please mow shorter next trip
Please mow higher next trip
Edge better next trip
Line trim better next trip
Try to avoid blowing grass in the pool
Changes in schedule
Please note that Bi-Weekly Service is $5.00 more per trip than Weekly Service. No skips for Bi-Weekly customers.
Our logs are printed the day before the scheduled mow day at 4PM and on Saturday for Monday schedules. Please request your change before they are printed.
Please change from Weekly to Bi-Weekly
Please skip this week's mow
Please change from Bi-Weekly to Weekly
To cancel your service
Must be at least 24 hours before your next scheduled mow. No weekend cancellations for Mondays. Before canceling read our Cancellation Policy
here
.
Service has been satisfactory
Service has not been satisfactory
List of choices
- to cancel your service select from list -
Cancel, do not want service in the following season
Stop for the season, keep me as a customer
Cancel after the next scheduled mow
Cancel before the next scheduled mow
Report damage
If we damaged a sprinkler head, we will replace it the next mow day or sooner (please let is know where the head is located in the field below). All other damage, please describe below and we will contact you as soon as possible.